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Free standard shipping is available on all UK orders over £250.
| Shipping | Free | Standard | Express |
| United Kingdom | Orders £250+ | N/A | £25 |
| International | N/A | $25 | N/A |
Orders placed before 12pm will be dispatched on the same day.
| Delivery | Standard | Express |
| United Kingdom | 2-6 business days | 1-3 business days |
| International | 10-14 business days | N/A |
We offer a 14-day money-back guarantee. We cannot offer exchanges or refunds on any earrings (for hygienic reasons) or engraved pieces. Please select carefully and feel free to contact us at support@najo.com.au should you have any questions prior to purchasing a non-returnable item.
Please note that NAJO is an Australian business and our Customer Service team is based in Australia. As a result, there may be a delay in response times due to time zone differences, and we’re not always online outside of Australian business hours. We’ll respond as soon as possible.
To return an item, simply visit our returns portal online at https://returnsportal.shop/najo and login with your email and order number.
Visit our FAQ page for further information.
How to Care for Sterling Silver Jewellery
Jewellery Care Guide
It is natural for sterling silver jewellery to tarnish or discolour over time, particularly if the piece is worn regularly. Tarnish is caused by several factors which include:
How to Care For Your NAJO Piece
NAJO advises against:
Over the years, the NAJO brand has become synonymous with beautiful design and impeccable craftsmanship that magnifies the inherent beauty of our sterling silver, gold, and striking gemstone pieces.
Our fine jewellery designs pay homage to the high-quality, ethically sourced precious metals and gemstones we use, gifted to us by nature.
NAJO Jewellery is designed in Australia, and crafted by our artisans.
Learn more about our materials with our Materials Glossary
When purchasing a round bangle without an opening or clasp, it’s essential to choose the right size to ensure it will slide over your hand and fit comfortably on your wrist.
Here’s a simple method to determine the correct size:
A bangle should fit comfortably around your wrist without being too tight or too loose. Ideally, it should be snug enough to stay in place but loose enough to slide over your wrist bone without causing discomfort.
You should be able to fit one or two fingers between the bangle and your wrist. This balance ensures that the bangle is secure yet comfortable, allowing for natural movement.
Our bangle sizes range from 60-68mm. You can find the diameter and width of our bangles in the description section on every bangle product page. If you need any help, get in contact with our customer service team here.
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